Services

Web Development & Web Design Services

At Rysen you won’t find a huge, faceless team delivering out-of-the-box-solutions. We are a boutique agency, by choice and we are 100% committed to achieving results for our clients through tailored and bespoke solutions. Our portfolio of happy clients speaks volumes about our expertise and capability. When you need a full suite of digital services, from UX, CX, UI, web development to app development and digital strategy, we are the team you can turn to.

User Experience Design

  • Research & Recommendations
  • Customer Surveys & Interviews
  • UX Workshops
  • Persona Development
  • Empathy Maps
  • User Journey Mapping
  • Service Blueprint
  • Prototyping
  • User Interface Design

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Digital Strategy

  • Research & Recommendations
  • Strategy Workshops
  • Digital Blueprint
  • Information Architecture
  • Digital Marketing Strategy
  • Social Media Strategy
  • User Experience Strategy
  • Strategic Consulting

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E-commerce

  • Omnichannel Experts
  • Best Practice UX
  • Simple & Complex eCommerce Solutions
  • Multi-Platform Development Capabilities
  • API Integrations
  • Bespoke CRM System Integrations
  • UAT Testing
  • Multi Award Winning Custom Solutions

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Websites

  • Results Driven Design Philosophy
  • Responsive Solutions (Mobile & Tablet Optimisation)
  • Multi-Platform Development Capabilities
  • Easy To Manage CMS Solutions
  • Agile Application Development
  • Bespoke Development Solutions
  • Backend Service Integrations
  • Custom Mircrosites & Landing Pages

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Email Marketing

  • Concept & Custom Solutions
  • Responsive Solutions (Mobile & Tablet Optimisation)
  • Multi-Platform Integration (Mailchimp/Campaign Monitor/ Vision6/ Exact Target)
  • Cross Browser Testing & QA
  • CMS Templates
  • HTML5 Animation

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Mobile Apps

  • Mobile User Experience
  • Custom Solutions
  • Native & Hybrid Applications
  • iOS & Android

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Social

  • Results Driven Strategy
  • Community Management
  • In-Depth Reporting/Analytics Breakdown
  • Social Centric Marketing Campaigns
  • Integrated Social Media Campaigns
  • Content Creation
  • Paid Social

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Branding

  • Brand & Identity Planning
  • Innovation Workshops
  • Brand Design
  • Style Guides

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Marketing Collateral

  • Brochures
  • Annual Reports
  • DM Flyers

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Landing Page Design

  • Research & Recommendations
  • Results Driven Strategy
  • User Journey Mapping
  • User Experience Design
  • User Interface Design
  • Responsive Solutions (Mobile & Tablet Optimisation)
  • Multi-Platform Development Capabilities
  • Landing Page Optimisation

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CX Strategy

  • Strategy and Planning
  • Customer Journey Workshops
  • Customer Journey & Experience Mapping
  • User Experience Design
  • Multi-Platform Development Capabilities
  • Responsive Solutions (Mobile & Tablet Optimisation)
  • Bespoke Development Solutions

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WordPress Development

  • Research & Analysis
  • Website & Strategy
  • UX Workshops
  • User Journey Mapping
  • User Experience Design
  • User Interface Design
  • Responsive Design
  • Bespoke Development Solutions
  • Backend Service Integrations

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The Rysen Process

We follow a tried and proven process which allows us to deliver great results time and time again. Although our process may vary slightly as it’s moulded to suit each client and each individual project, the core framework remains the same. Our aim…to create customised digital experiences through innovation, dedication and collaboration.

Discovery Discovery

We start by listening, processing and truly understanding the project requirements, audience and objectives.

Strategy Strategy

We immerse ourselves in UX workshops to uncover the customer's motivations, pain points and generate opportunities to improve the customer experience.

Design Design

Through collaboration and imagination, our team is able to create bespoke solutions tailored to the needs of each individual project.

Development Development

We use the best technologies to build the new digital experience. Each delivery is tested thoroughly before it is prepared for deployment.

Evaluate Evaluation

Once a project is launched we’ve only just begun. We continually evolve the solution to further improve the digital experience for our clients and their customers.

Some Of Our Clients

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Digital with a difference

From small business owners and startups through to global  brands that are household names, the one thing our clients have in common is they are looking for smart digital and website solutions that focus on the customer.

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Bespoke Services

In the same way that no two clients are the same, no two services we provide are the same either because we know that a standard service won’t get results.

What makes our agency different to the other web development companies out there? We like to think it comes down to our culture and the relationships we build with our clients. The award-winning solutions we have produced for our clients in the past are evidence of the skills and capability we have in the team. 

Skills are relatively easy to come by but at Rysen, it is the unique combination of skills we have in our agency team as well as the people in the team that hold those skills which differentiates us.

We celebrate the success of our clients as if it was our own success because in many ways it is.

The work we do is aligned to business goals and KPIs and designed for success. We aren’t interested in website development for the sake of it, instead we want to build websites that create amazing customer experiences to transform user journeys with incredible user interface design.

The way we achieve this is through a partnership with our clients where our team becomes your team so you know that we are completely committed to seeing your project from conception through to successful completion and beyond.

The digital landscape is constantly evolving and since 2006 we have been guiding our clients through that evolution with smart digital solutions and development services. 

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Full-service digital solutions

We pride ourselves on our ability to provide a full digital service for our clients. We work collaboratively as a team to offer a full suite of solutions that draw on our expertise and 

When we say we do bespoke, that’s exactly what we mean. We know how to get results, and that’s one of the many reasons why our clients love working with us. 

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Strategy

Going into any project without a strategy is the same as planning to fail. Strategy is a crucial tenet of digital projects that sets the direction and helps you measure your success against the objectives you want to achieve.

Without a strategy, you will find it very hard to measure and report on success.

We specialise in a full range of strategy solutions from digital strategy to customer experience (CX) and user experience (UX) strategy. 

We follow a proven process for strategy development which starts with listening and workshops as we understand your business and your goals, and then map out a plan for growth.

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UX design

UX design is the foundation on which we have built the Rysen business where we put your customers at the centre of everything we do.

From customer journey and empathy mapping to persona development and customer interviews and surveys, we have every element of UX design covered.

We know that any digital project that neglects user experience is neglecting to think about the thing that matters most. That is, the customers who interact with you online and engage with your products and services.

If you have a clunky checkout or a difficult navigation you will lose the sale to your competitors. That would be a bitter pill to swallow when some simple tweaks through a well-defined UX project may have been all you needed.

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UI design

UI design covers the aesthetic elements of a digital interaction such as the look and feel. UI design leans on visual principles – such as the placement of buttons or the use of typography – to make digital products easy to use and to take customers on a journey.

At Rysen we cover all aspects of UI design for websites, eCommerce, landing pages, email, apps, digital products and banners. 

Our UI design work is guided by strategy and connected with the user experience and customer journey mapping to design fit for purpose solutions that get results.

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Development

At Rysen we are skilled in a range of development disciplines from eCommerce and web development to landing page, email and banner development as well as mobile app development. 

We don’t stop until we are sure that what we have developed is exactly what our client needs to succeed. We focus on attention to detail and continuous improvement to ensure that we always meet client expectations.

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Your digital partner in success

We have a tried and tested flexible process that we follow when we work with our clients. 

We won’t drag you down a path that isn’t necessary just for the sake of a process. Instead, we use our expertise from years of creating digital solutions to give you what you need.

Either way, we are always going to start our work with you by listening. We listen to you, your customers and the market so we get a complete picture of the lay of the land. We pull out all the stops to ensure that before we proceed any further that we understand your business, your goals and the objectives of the project. 

From there, we build a plan – a strategy – to guide the direction of the project. We pull in everything we have learned from the discovery phase of the process to inform the strategic direction we take.

Through design and development we follow the plan we have already laid down and work hard to bring that plan to life.

Once the project is completed, we actually see that as the beginning of your new digital journey. We continually evaluate the product and make adjustments to ensure it is optimised for high performance to deliver you the results you are looking for. 

Our process isn’t something we do for you… it’s something we do with you.

FAQs


Why choose Rysen?

Rysen are a full service agency, taking care of all your website needs. Read our FAQs below to discover more.

What to look for in web development services?

It’s important when selecting the right web development company that you choose one that specialises in web development. Most full-service agencies will offer web development on top of their already elaborate range of services i.e. branding, marketing, POS, graphic design, copywriting etc - but be cautious, most full-service agencies are ‘good’ at everything, yet ‘great’ at nothing, and definitely don’t specialise in web and digital.

Likewise, if you are looking for a web design company, you need to be confident they have the skills and expertise to deliver quality web designs. Make sure the digital agency you choose are specialists in their field. Check their portfolio of work and ask to see testimonials. Do they tend to specialise in certain fields or industries i.e. government, healthcare, small business etc? Have they done similar work to the scope-of-works you’re briefing in? Can they provide examples, insights or learnings that will potentially save you time and money in the website build?

Most importantly, can you work with them? Not the individual selling you their service, but the business itself. Does their business and brand reflect your own values of what success looks like.

At Rysen, we have a team of specialist web designers and developers who live and breathe digital. They are supported by a bunch of strategic thinking UX specialists who ensure that every website or mobile app we develop gets holistic treatment to deliver on your needs.

We are a boutique agency which means we can be agile and adapt to your needs. You won’t find an out-of-the-box solution in sight because every website we build and strategy we develop is completely bespoke to the needs of our clients.

What does a web developer do?

In a nutshell, a web developer is like a builder. If you are building a home, the architect draws up the design and then provides the builder with construction drawings so they can build to the right specifications. In the digital world, website designers are the architects who create the beautiful website designs that bring a brand to life. They consider the colour, layouts, fonts and other visual elements that make up the website aesthetic.

Web developers are the builders who take the designs and wireframes and construct the walls, ceiling and stairs in the home. Where a builder will add a shell for the kitchen and an opening for the front door, a web developer will do the same thing for the website by creating a shell to fill with products for an eCommerce website or to add the homepage content as the front door for the website.

A web developer is able to make your website do what you need it to do because they are an expert in coding. Websites will use a variety of different coding languages which all work together in harmony.

The most common of these coding languages are HTML, CSS and JavaScript. Almost every website you visit will have a combination of these three types of code.

• HTML (HyperText Markup Language) is basic code - think of it as the bare minimum. It’s where you would start if you were learning to code.

• CSS (Cascading Style Sheets) is how a web developer will control the visual and aesthetic elements of your website such as colours, fonts and layouts.

• JavaScript is where it starts to get more complicated. But it is also the coding language that is required to really enhance the functionality on a website.

A good web developer is worth their weight in gold.

What is the best platform for web development?

The best platform for web development is the one that is going to deliver on the goals and objectives you are hoping to achieve. That might not be the answer you are looking for, but it’s the truth.

The benefit of working with a boutique agency like Rysen is that we can tailor a bespoke solution for every client. We will never try to push you towards a particular platform because we think it is better. Whatever platform we recommend is based on research and understanding your unique business and requirements.

What is the difference between web design and development services?

Web design is about telling the visual story of your brand through the whole journey of your website. It is a web designers job to ensure that from the time a customer lands on your website through to the time they leave, the journey is logical, informative and consistent and most of all leaves them with a positive sentiment towards your brand.

More than just images, logos and colours, web design considers how a user moves through your site and builds a logical journey for them to follow. Web development can’t start until the web designer has done their job of creating the website design. Web designers and developers have two very different skill sets but they are both required to create successful websites. Web design skills include:

• Graphic and logo design
• UX design
• Creativity and imagination
• Understanding of colour and colour theory
• Wireframing
• Journey mapping
• Attention to detail.

Once the design is briefed to the web developer, they will then start to bring that website design to life. Web development requires a different type of creativity and attention to detail. Web development skills include:

• Front-end, back-end or full-stack web development capability
• Understanding of code and the language of websites (HTML, CSS and JavaScript)
• Knowledge of markup
• Collaboration and teamwork
• User interface design
• Analytical skills
• Attention to detail
• Problem solving skills for testing and debugging.

What skills should a mobile app development company have?

It’s important to recognise that not all web developers have mobile app development skills. This is quite a specialised skill set so don’t make the mistake of assuming your web developer will also be able to handle your mobile app development services.

In terms of what you should be looking for in a mobile app development company, start by ensuring they are capable in programming languages for both iOS and Android. There is no point going down the app development path if you are ultimately going to be limiting the reach of your app.

They should be backed by a team who are skilled in user and customer experience. They should work alongside UX and UI designers who can use research and customer mapping to inform the app development process.

Mobile app development isn’t something that should be done in isolation. In the same way that you need to take a strategic approach to website development services, you need a solid digital strategy that will guide the objectives and inform the direction of your project.

You should also be looking at the mobile app developers past portfolio of work because a developer is only as good as their last piece of work. At Rysen, we have developed mobile apps for clients such as Mortgage House, Elgas, Radio Rentals and Centennial Parklands.

In each case, in addition to meeting the business and digital goals, we developed solutions that were streamlined with user experience front of mind.

What makes Rysen different from other web development companies?

We are a boutique agency by choice because we know that our clients benefit from our agile and flexible approach to web development services. Our digital agency can offer you the complete spectrum of services to meet your needs. From digital strategy to UX, CX and UI design we also specialise in web design and development as well as app development services.

For every client we work with, we look to build long term relationships as an extension of your business and team. We celebrate your wins with you and love that we can contribute to your success. In addition to the capability in the team we are also skilled in project management, collaboration and teamwork. We're a great team to work with and our customers not only benefit from our award-winning solutions and the talent within our agency but they also really enjoy working with us.

Our web development services combined with our incredible team culture and our dedication to putting customers first is what defines us and divides us from any other web development company out there.

What is web development?

Web development is everything that goes into creating, building and maintaining websites. The work happens very much behind the scenes but quality website development is essential for building websites that look great, operate efficiently and run fast.

There are essentially two types of web development - front-end development and back-end development. Back-end development is about building the house that holds your website. In a building, we take the walls for granted, but if they aren’t structurally sound the whole thing will come crashing down. The same goes for websites.

The back-end is where the database and host server are found. Good back-end web development ensures these all run smoothly so the front-end of the website operates as it should.

Front-end web development on the other hand is everything to do with what your customers see on the website including the layout, design and other functionality. These elements are the decorations on the walls of your house - they are what gives your website personality and makes it appealing for your customer.

Back-end web development is often referred to as server side development while front-end is also known as client side development. You can’t have one without the other. Some developers will specialise in either front-end or back-end development while others are what we refer to as full-stack developers as they can handle both sides of the development of a new website.

Web developers (or devs) are skilled in taking wireframes and designs and then writing the code (e.g. HTML, CSS and JavaScript) to bring them to life. This is web development explained very simply. In reality, website development is highly technical and requires significant expertise to get right.